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Help Centre

Gaming is meant to be fun. Use our account tools to set limits, take a break or stop completely. GameSense and Gambling Therapy offer free outside support.

Who can play, and from which locations?

Players aged 19 and over can sign up, provided their province or region allows online casinos by law. Prior to taking a first deposit, we verify that you meet the age requirement and are playing from a permitted location.

How much do I need to deposit, and how does it work?

You can deposit using Visa, Mastercard, Interac e-Transfer, Apple Pay, PayPal, Online Banking / Trustly, Paysafecard, Neosurf, Skrill or Neteller. Deposits start from C$10.

How do I create an account?

Select Join, fill in the sign-up form and confirm your email address. Your 20 free spins land in your account the moment you register, and no deposit is required.

How quickly are withdrawals paid?

Withdrawals start at C$50, with a cap of C$10 000 per month. Once you request a payout, most payment methods deliver it within a 1 to 4 hour window, while a bank wire transfer is completed within a maximum of 12 hours.

What are Fort McMurray Originals?

Fort McMurray Originals are games we make ourselves, available only in our lobby. Find them on the home page in the Originals row.

What steps keep my account secure?

Pick a strong password and keep it to yourself. On a shared device, always log out once you are done. Identity checks are completed before we accept any deposit.

How do I add a deposit or time limit?

Open the safer play section in your account and choose your limits. Lower limits apply at once. Higher limits wait 24 hours.

Safer play tools

  • Control your deposits, bets and stakes with personal limits.
  • Reality checks and session time alerts.
  • Need a pause? Set a cooling-off break of anywhere between one day and six weeks.
  • Take time out with self-exclusion, or permanently close your account.
  • A short self-assessment quiz.
  • Deposits open once your ID and location have been verified.
  • Lower limits apply at once. Higher limits wait 24 hours.