19+ Policy
A. For Players Aged 19+
1.1 Fort McMurray Casino is restricted to players 19 and older. This covers every section, including slots, Live Casino, Jackpots, Promotions and Fort McMurray Rewards.
1.2 Offers such as our 20 free spins at sign-up are available to verified adults only. We never create or place marketing to appeal to anyone under 19.
1.3 Registration is limited to people whose jurisdiction allows online casino play. Every part of our service follows Canadian requirements for age verification, identity checks and anti-money-laundering.
B. Our age checks
2.1 At registration, you provide your full name and date of birth, which we verify against trusted data sources.
2.2 We must complete identity and location checks before any first deposit. Until both checks are cleared, no player can add funds or start playing.
2.3 When we cannot verify your age automatically, we will ask for government-issued photo ID. The Identity Checks page explains each step.
2.4 We may run age checks again whenever needed, such as when account details change or activity suggests someone else is using the account.
C. Shared devices and protecting minors
3.1 In many homes, one laptop, tablet or phone is used by several family members. To keep your account out of the hands of children:
- Do not let a browser store your password on any device children can access.
- Log out whenever you are done playing.
- Secure the device using a PIN, password or fingerprint.
- Keep login details and verification emails where children cannot see them.
3.2 You are accountable for all activity on your account. Letting a child play through it is a breach of our Terms of Use.
D. Filtering tools and parental controls
4.1 Most phones, tablets, computers and home routers include parental controls. These can block gambling sites and limit app downloads.
4.2 Content filtering software can also stop gambling sites from loading on any device in your household. Many internet providers also offer filtering across their own networks.
4.3 We recommend turning on these controls on any device a child can use, even if no one in the home gambles.
E. When we identify a minor
5.1 We close an account immediately if we discover the holder is under 19, or that a minor has been using an adult's account.
5.2 Any bet placed by a minor is void and its winnings are forfeited. Where possible, deposits are returned to the original payment method.
5.3 When an adult has let a minor use their account, we can also close that adult's account and decline any future registration.
5.4 If required by law, we pass details to the appropriate Canadian authorities.
F. Contact
6.1 Think a player under 19 is using our site? Send the details, with as much information as you can, to [email protected]. Every report is handled confidentially and answered promptly. Support is by email only.